UGA-2K-A not working


#1

New UGA-2K-A system recognizes unit, loads driver, no light on unit, nothing on display


#2

Hi Martin,

Thanks for posting here! I’m sorry to know about the trouble you are having with the Plugable UGA-2K-A.

Could you run the DisplayLink support tool (instructions here: http://plugable.com/support/displayli… ) and email the resulting .zip to support@plugable.com along with your Amazon Order ID and a link to this thread?

This would give us a better insight as to what is going on.

Once we analyze it, we can figure out the next steps.

Regards,
Roze


#3

Install s/w from cd not windows, works great!


#4

Martin,

Thanks for letting us know that the Plugable UGA-2K-A is working fine after you installed the driver.

Please do feel free to post back here or shoot us an email at support@plugable.com if you ever need any help or information regarding any of our products. We are here to help!

Regards,
Roze


#5