I just received the UGA-165 and got everything up and running. I am using windows XP and have USB 2.0 and my primary video card is a Radeon 9200 LE series. My primary monitor is a Lenovo L215WA (wide screen) and my secondary monitor is a AOC 2216Sw. I use the secondary monitor as an extension. Everything is working, but the viewable window on the display on the secondary monitor on the Plugable is reduced when at the monitor’s proper DPI setting. The only way to get rid of the “frame” outside the window is to change the DPI setting to an undesired setting, which results in poorer viewing performance, distortion, etc. I have tried switching the monitors, and substituted a third monitor, an LG W2043SE. No matter how I arrange the configuration of the three monitors, the results is always the same -they work perfectly when they are the main monitor, but when used as a secondary monitor on the Plugable adapter, the windows from size is reduced and the programs appear smaller. When maximizing a window of a program, it will cover the full real estate of the screen of the secondary monitory, but the text size and graphics are much smaller than what appears as normal on the primary monitor. And a program is closed, or the window of a program is minimized, the main windows frame is considerably smaller than the real estate of the actual screen (there is a large blue border around the rectangular frame).
I can make adequate use of the situation as it is, but would like for the program I’m viewing on the secondary monitor to be the same size as the primary monitor and not be shrunk. Hope all this makes sense and there is a simple solution.