UD3900 with 2 Dell U2412M monitors


#1

Computer: Yoga Thinkpad i7/8Gb
OS: Windows 10 (1703)

UD3900
First monitor connected to hdmi out with a hdmi-dvi cable (monitor does not have hdmi input). This monitor is discovered and displayed.
Second monitor connected to dvi out with the dvi cable supplied by Dell. It is not getting any signal.

How might I rectify this issue. I would very much like to have dual monitors connected.


#2

Hi John, thanks for posting! We had already resolved this behavior directly via a separate email to our support email address (support@plugable.com).

The resolution was to set the Multiple displays dropdown menu to Extended mode for the disconnected display within Windows display settings.

We have short video here --> https://youtu.be/irAUYfdTp4I that helps illustrate this process.

Thank you,

David W.
Plugable Technologies
www.plugable.com/support


#3