[UD-ULTC4K] Focusrite audio interface drops (freezes) every 3-4 hours

I am using the Scarlett 2i2 generation 1 audio interface.


Thank you for contacting Plugable support! Sorry to hear about this issue. I’d be more than happy to assist you.

We have a troubleshooting tool that helps us find out what is going on in situations like this. Please plug the device into your computer, then go to this page and follow the instructions there:


Please don’t hesitate to let us know of other questions.

Thanks again for contacting Plugable support and best wishes!

Joshua Henry
Plugable Technologies

Okay so I found the solution to my problem. Turned out that my computer had 2 device drivers for the focusrite installed for some reason, which must’ve interfered with one another. After I uninstalled the older device driver, the device hasn’t have any problems.