UD-CA1 keeps rebooting my monitor and usb products as soon as I plug in MacBook Pro...


#1

I have a 13 inch Macbook Pro with Touchbar and have tried everything… I tried unplugging all other usb devices, swapping out hdmi cables, trying to isolate the usb cables… but still the same problem… Monitor keeps cycling on and off… the picture comes up for 5-10 seconds then turns off, and it continues to cycle endlessly… not sure what to do at this point… I either want my money back or have it replaced…


#2

Any news? Same problem


#3

Hello Lorenzo,

Please contact us at support@plugable.com for assistance.

Thanks!


#4