I have a MacBook ProM1 2020. I have connected a UD-6950Z hub and connect the 2 HDMI ports to 2 devices: 1. Acer 2*" 4K monitor and the second to an older LCD-TV. When the LCD-TV is connected the picture is great but there is no audio to the TV and no option in the Sounds preference to select the LCD-TV. How can I route the sound through the HDMI port to the LCD-TV rather than to the audio out port?
Hi Jeff,
Thank you for contacting Plugable! I am sorry to hear that your UD-6950Z docking station is not functioning as expected with your LCD TV, and would be happy to provide additional support.
To help us diagnose the issue, could you kindly provide the manufacturer and model numbers for the laptop and monitors you are using with the Plugable unit?
Could you also let me know what cables you are using to connect the dock to your displays?
Thanks for your patience while we work to help!
Ryoma
Plugable Technologies
www.plugable.com/support
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