We have a user experiencing issues w unifying dongle (keyboard / mouse) when plugged into plugable.
I have sent the usbdebug zip file to support@plugable.com and received no response.
Assuming your support gateway works by posting here first then emailing…
Hello Sean,
Thank you for reaching out to us with this issue. We noticed that there was a ticket created through our support channel last Thursday (ticket 415651) that was responded to, but we have not yet received a response to that reply. We apologize for any miscommunication here and have also attempted to reach out to you directly.
When you have a moment, could you please revisit the aforementioned ticket or feel free to respond to the email that was sent to you as we look forward to helping you with this matter as soon as possible.
Thanks!
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