UD-3900 with Dell Latitude and BenQEX3203R

I have a UD-3900 dock and installed the 9.2+M2 software on my Dell Latitude 7400 (windows 10) and when I connect my laptop to the dock I’m unable to get my HDMI connect BenQ monitor (2560x1440) to get an HDMI signal.

My laptop also continues to use Wifi even though I have a network cable plugged into the dock.

My USB keyboard does work however.

any help on this issue is appreciated!
thanks
andy

Hi Andy,

Thank you for posting!

I can see that you have also reached out to us directly via support@plugable.com, and I have just sent you my direct reply.

Please only reply to our direct email so that we can keep all communication in one place.

Thank you,

Bob
Plugable Technologies