ud-3900 stuck on first connect

While installing drivers on a Windows 7 laptop, it stays on “First Connect” for several minutes without completing. I checked all connections and docking station if connected to surge strip with light indicating power. No lights on docking station.

Hi Michael,

Sorry for the late reply to this thread, but it appears you have posted twice with the same issue. We replied with the next steps in your other post here -> http://support.plugable.com/plugable/…

Thank you,

Plugable Technologies