Thank you for contacting Plugable support, we’re happy to help.
I’m sorry to hear about the issues with your main display after a recent Windows update. We have heard of a few reports like this which can usually be fixed by manually enabling/disabling each monitor like I describe below.
When the dock is connected to the computer, please do the following
Right-click on your desktop in Windows and select “Display Settings”
Click on a numbered monitor under the “Rearrange your display” heading
Change the setting under “Multiple displays” section at the bottom of the page to “Extend desktop to this display” if disconnected. If already connected, choose “Disconnect this display” and then change back “Extend desktop to this display” to reset the monitor connection
Repeat steps 2 and 3 for each of your monitors
I hope the above information restores the Microsoft Studio’s screen, but if it does not we’ll want to have you run our PlugDebug tool so we can learn more about your setup.
Please plug the device into your computer, then go to this page and follow the instructions there: http://plugable.com/support/plugdebug
Please send the PlugDebug logs to us at email@example.com and reference ticket #283495 in the subject line please.