UD-3900 power supply


#1

Hi,

I have two UD-3900 Rev B2. I bought them in Europe but now live in North America.

Power supply is made by DVE. Model is DSA-24CA-05

Power supply takes inputs of 100-240v so is fine in Europe and NA. Problem is the plug. It shipped with two sets of clip on pins - one for UK, one for Europe.

Can you ship me two sets of North American pins for my power supply?

Thanks,
Lee. !](https://d2r1vs3d9006ap.cloudfront.net/s3_images/1483286/IMG_9458_inline.JPG?1473870774)](https://d2r1vs3d9006ap.cloudfront.net/s3_images/1483286/IMG_9458.JPG?1473870774)


#2

Hi Lee,

Thanks for posting. We’ll contact you directly via email to make arrangements for sending you US power prongs.

Best wishes,
Gary


#3

Fantastic customer service!


#4