I just bought an HP - Pavilion Sleekbook 14" from Best Buy. If I plug the UD-3000 into the available USB 2.0 port it installs and works fine. When I plug it into either of the two USB 3.0 ports that is where the problems crop up. I originally installed it using the Windows 8 directions which were to simply plug it into the USB 3.0 port and let windows update take care of the rest. The problem that happened though is I get one of the 2 issues:
The device labeled USB Root Hub (xHCI) stops working. So then I uninstall and resinstall this device.
Generic SuperSpeed USB Hub shows up but can not finish installing.
I have verified that the USB 3.0 ports are working as I have plugged in other products. Please help!
Amazon Order Number: 112-9303842-9157048