Toshiba USB3 1TB drive HDTB110EK3BA not recognized on USB3-HUB4AC1

Discontinued Products USB3-HUB81X4
1

Model #HDTB110EK3BA

USBSTOR\DISK&VEN_TOSHIBA&PROD_EXTERNAL_USB_3.0&REV_5438\231841102073&0

USBSTOR\DiskTOSHIBA_External_USB_3.05438

Just does nothing. LED on the USB hub doesn’t light up. USB3-HUB4AC1. Plug into back of PC, works fine.

2

Hello,

We’ve sent you an email directly. We’ll need to get some additional information to assist you.

Thank you.

3

i have same problem my email is rn.mo3ad@hotmail.com