Tired of the disconnections


#1

Is it time for replacement? I have had my UD-160-A for 18 months and I have always had problems with the unit disconnecting. I have already been through a replacement unit and two or three cords. The unit doesn’t really work as well as I had hoped. I am going to shop for another unit as I cannot work with the disconnections. Does Plugable offer any improved products or is time another brand.


#2

Hi Ken,

Thanks for posting your question here. I’ll be happy to help. Because we are constantly making improvements to our products, I’d like to get a newer Docking Station to you. Please send your Amazon Order Id to us at support@plugable.com and confirm the address you’d like me to ship to, and I’ll get one on it’s way.

Thanks for your patience,
Jerome.


#3