Thunderbolt 3 to Thunderbolt 2 adapter issues

I have plugged a Starteck Thunderbolt 3 to Thunderbolt adapter into my Gigabyte mobo Z170x-UD5-TH. I have the current bios and the current FW from Gigabyte and am running Win 7 all current on updates but still no luck on the adapter being recconized. Any ideas?

Thanks for posting! However, we’re only able to provide support for our Plugable brand products.

For issues with Startech products, they would be the best ones to contact for support.

Best wishes,