Hello again. After 3 years of uninterrupted productivity, the monitor on Display Port 1 has stopped working with my work machine.
I know all about the DP Alt Mode and until this morning, that has worked just fine. I have made sure the latest DisplayLink drivers are installed, have unplugged the dock for several minutes, and restarted my computer multiple times. One of my screens remains black.
What can I do to get it back online?
After a few rounds with my machine’s image updater, I was able to restore image on Display Port 1.
Hi,
Thank you for contacting us, I am sorry for this inconvenience but glad to hear the display is detected and working again!
After a few rounds with my machine’s image updater
May I clarify, is this referring to the system manufacturer’s software and driver update utility, or manually updating the system’s graphics drivers?
Please let us know if you have any additional questions, or if there is anything else we can do to help.
Pat
Plugable Technologies
This topic was automatically closed 20 days after the last reply. New replies are no longer allowed.
Hello,
We’re closing this thread due to inactivity, but if you have any further questions please feel free to contact support@plugable.com and we’ll be happy to help.
Thanks,
Pat
Plugable Technologies
support@plugable.com