"The last USB device malfunctioned and windows does not recognize it"

HI There,
I have been using the Pluggable USB 3.0 docking station for about 6 months without any problems (minor only) and today it stopped working.

I did move offices and had to unplug and replug when I got to the new location but otherwise everything else way constant with respect to the hardware.

I use my Lenovo Flex 5 and 2 external monitors by way of the docking station (DS). I use the HDMI and DVI. I also connect my ethernet cable through the DS.

So all of a suddden, none of my monitors are recognized nor are any devides plugged into the DS.

I tried different outlets, pluggin and replugging everything and rebooting.

The imagine below is the error message I keep getting
thank you so much for your help
Jordan !](https://d2r1vs3d9006ap.cloudfront.net/s3_images/1624673/pluggable_inline.png?1500641602)](https://d2r1vs3d9006ap.cloudfront.net/s3_images/1624673/pluggable.png?1500641602)

For the benefit of anyone else following this thread, Jordan also reached out to us directly via support@plugable.com and we are in the process of sending a replacement docking station. Since every case is different, should anyone else encounter similar symptoms, please reach out to us directly via support@plugable.com and include one of our PlugDebug files (http://plugable.com/support/plugdebug) as this will help us to determine the next steps.

Thank you,

Plugable Technologies

Got my new docking station within a couple of days of posting this. It works great, no further issues. Thank you guys so much for your support!

Thanks for update Jordan, glad to hear things are working well with the replacement.

Please let us know if you need any help in the future, and please have a good day!