TBT4-UDZ Resets USB Devices Randomly

Thunderbolt TBT4-UDZ
#1

Hi I also have similar issue with the USB devices resetting randomly on the TBT4-UDZ. Was there a fix for this? I am using thunderbolt to connect and have a laptop with two monitors, mouse and keyboard (all wired connections). Sometimes the resets are for a few seconds but other times they are longer. They happen randomly. I saw that there was someone else who also inquired about the same issue. Is there a fix for this?

Thx

#2

Hello Harvey,

Thank you for reaching out to Plugable Support!

I noticed that you also reached out to us directly via email. For simplicities sake, I will continue communicating through email about this issue given that we have already done some troubleshooting there.

Thank you,

Evan
Plugable Technologies
www.plugable.com/support