TBT4-UD5 Power Supply Failure

Purchased my TBT4-UD5 in March 2026 and today (August 10th) - the power to the unit has completely gone out.

The dock has been working fantastic and I’ve had no other issues prior to this. There was no water damage and I have it connected to an expensive battery backup surge protector to avoid power surge issues. I tried to unplug and let it rest, but it has completely bricked. I also have tried alternative outlets. There is no light on the power button and nothing is receiving power that I have connected.

Hello there,

I noticed you also reached out to us directly over email, and I have responded over there.

Thank you,

Evan
Plugable Technologies
www.plugable.com/support