TBT3-UDZ dock causing router to go out

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Hi, I have a Plugable TBT3-UDZ dock plugged into my Ethernet, and there’s something about it that causes my Nest router to go out. I think it’s specifically when my MacBook Pro is asleep. I’ve isolated the problem by connecting 1 component at a time. Has anyone ever heard of a problem like this?

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Hello,

Thanks for contacting Plugable support! Sorry to hear about this issue. I’d be happy to assist you.

This is a known issue with macOS and any device using the Realtek RTL8153 gigabit Ethernet chipset at this time. See here for more details: https://kb.plugable.com/question/776031

Please don’t hesitate to let us know of other questions.

Thanks again for contacting Plugable support and best wishes!

Joshua Henry

Senior Engineer | Product Owner
Plugable Technologies

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