TBT3-NVME512 disconnects with the slightest movement of the cord
I have a 2020 iMac (intel) and the drive sits on my desk just below the TB port. The slightest touch of the Drive or even adjusting my monitor a tad will cause the drive to disconnect giving me an OS warning and then reconnects immediately.
This started about 13 months after purchase and I’ve been living with it ever since. I mostly have media stored on the drive so it doesn’t cause me too much problem. It does cause Cinema 4D to crash because I have a plug-in installed on the drive, which I have since relocated.
Bought this from Amazon 1 year and 7 months ago. I just looked at your webpage for this product and noticed that it has a 36 month warranty.
Can this problem be covered? The drive has been treated very carefully but the cord is near its max reach.