Surface Pro problem after installing latest Microsoft Firmware


#1

Recently upgraded Surface Pro with April 3rd Display Link drivers and latest firmware from Microsoft for tablet. Now when I connect usb 3.0 cable from pluggable 3.0 hub to tablet I get a black screen on my main monitor. Please advise.


#2

Hi Daniel,

Thanks for posting your question here! Could you run the DisplayLink Support tool (instructions here: http://plugable.com/support/displayli… ) with the dock connected to the system and email the resulting .zip to support@plugable.com along with your Amazon order ID and a link to this thread?

This would give us a better insight as to what is going on. Once we analyze it we can figure out the next steps.

Regards,
Roze


#3