Stopped working TBT3-UDV and TBT4-HUB3C

Thunderbolt TBT4-HUB3C
1

I had to move my desk and unplugged everything. Now my set-up has stopped working!

Computer: MacBook Pro (M1 Max)
Monitors: 4 Samsung monitors
Plugable unit (first): Thunderbolt 4 and USB4 Hub with 60W Host Charging
Plugable unit (second): Thunderbolt 3 Docking Station with Power Delivery

First monitor plugged into HDMI port of my Mac and HDMI port of monitor (this one works)
Second monitor plugged into Thunderbolt port of my Mac and HDMI port of monitor (this one works)
Third and fourth monitors are plugged into the Thunderbolt 3 Docking Station with Power Delivery and the Thunderbolt 4 and USB4 Hub with 60W Host Charging (these two are not working).

Everything was working fine, until I had to unplug it to move my desk. Now two of the four monitors are not working…

2

Hi Esteban,

Thank you for posting!

I can see that you have also reached out to us via our direct support email address → support@plugable.com with the same question (and additional diagnostic information), and I have just sent my direct reply.

Moving forward, please only reply to our direct email so we can keep all communication in one place.

Thank you,

Bob
Plugable Technologies