I just got a Plugable USB 3.0 7-port hub with dual charging ports and have connected it to my iMac Pro. I plugged in 6 MIDI controller devices. Four of them are working. But I have two Evolution U-Control UC-16 MIDI controllers that do not show up on my Mac. They do show up if I take the same cable out of the Plugable hub and plug it directly into the Mac. What’s the problem?
Also, I pressed ‘start’ on Plugdebug but it never wrote a file to my Desktop.
In Terminal, top shows that it is sleeping.
We’re going to close this thread as we found an answer and solution that worked for you! Unfortunately, MIDI devices can be particular in how they are connected to the host system and these devices did not want to be connected via our USB hub. Luckily, everything else worked so you are good to go.
Please let me know if you need any further support at any time by reaching out to firstname.lastname@example.org and we would be happy to help!