Slow Speed Plugable USB 2.0 10 Port Hub


#1

!](https://sslproxy.getsatisfaction.com/sslproxy/SWhAdDNLMG5zdGFuVGlWenmLbJDGd3CABhjZermgcystANA4T6nd0pzV0fSzBRRGOd17A4b8ZLwi6-HESbXI0pZSZAfHg-TXwO43RjleWBoXoeJsrqRGYTHUjNfL4dnZpZTC-0a-X2mBxRffP_C84w==.JPG)](http://s3.amazonaws.com/satisfaction-production/s3_images/422910/main_small.JPG)Plugable USB 2.0 10 Port Hub (with Power Adapter) This product is advertised as having a “high-speed interface with speeds up to 480mps” . The fastest I can get is around 10mps…any suggestions?


#2

Sorry 10 MBit/sec


#3

Hi David,

Sorry for the slow support reply here on the weekend.

The hub will support all 10 ports at full USB 2.0 performance (480Mbps theoretical, although individual devices max out typically at 60-70% of that in practice with any USB port, hub or not), so something else is going wrong. Can you say a little more – what devices do you have attached to the hub, and what are you seeing exactly to come to the 10 Mbps number?

Thank you for this additional info - we’ll figure out what’s going on. And thanks for your patience!
Bernie


#4

Your suggestion for a different PC to Hub cable resolved the issue. Thanks!


#5

Thanks again for your purchase!


#6