Several Problems With HP Spectre x360 15" (Games/Disconnection from Drives/Screen)

USB Docking Stations UD-ULTCDL
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Hi -

I’ve just spent over a week pulling my hair out because my games were running worse on a 4 x better spec machine (new HP laptop) than my previous machine. I just tried some games disconnected from the Plugable hub (UD-ULTCDL) entirely, and they run blisteringly fast.

Problems I’m having with the HP Spectre x360 15" through the UD-ULTCDL with a second monitor…

  • hard drives randomly disconnect from the hub, to appear maybe 20 seconds later. Sometimes one external drive in isolation, sometime all 3 or 4 drives at once.
  • games through Steam run terribly. Poor resolutions on second screen, slow run speeds etc etc
  • 2K and 4K connections to second monitor seem to disconnect randomly, or completely, forcing me to re-install the displaylink plug-ins/drivers to get them back. It will then break and do the same thing again a week or two later.

The inconsistency of the product is very disappointing, particularly considering the large cost. Is there anything that can be done about it please??

Thanks

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Hello Eduard,

We’ve reached out to you directly via email requesting some additional information. Please be on the lookout for it.

Thanks and best wishes!

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