Second Monitor not working

Trying to install two asus monitors via USB 3.0 Dual Head Graphics Ethenet Adaptor, first monitor connected via DVI working fine, second monitor via HDMI wont display anything. Tried switching cables and DVI worked fine with other monitor. I have the adapter plugged into the blue USB on my computer.When I installed the adapter I only had the DVI connected, but today I bought the HDMI cable and its not working. Laptop is Lenovo.

Thanks for getting in touch!

Have you made sure that the monitor connected via HDMI is set to the HDMI input?

We haven’t heard back from you, so hopefully switching the input fixed your issue. If not, please contact us at support@plugable.com for help!