Hello,
I am using the device on a Lenovo x1 carbon 6th gen, and my second and third screens are having a minor shaking and pixelating. Although I can still see things, it is really annoying. Any tips on how to fix this?
Thank you!
Hello?
Can someone give me feedback?
Hi Erika,
Thank you so much for reaching out to us, I apologize for the delayed response, but I would be more than happy to assist!
Just to make sure I have all of the right information, are you utilizing the USB3-HUB7C in unison with some of our USB 3.0 Graphics adapters, or individual adapters from another manufacturer?
If you have a moment, could you please visit www.plugable.com/support/plugdebug, and download and run our PlugDebug application. Once the application completes, a .zip file will be located on your desktop. When you have a moment, attach this .zip file to a direct email and send it to support@plugable.com. Please include “Ticket no. 226768” in the subject line.
Thank you for your patience,
Marc
Product Owner & Technical Support
www.plugable.com/support