Samsung Chromebook compatibility?


#1

I’ve got a Plugable Gigabit USB 2.0 Ethernet Adapter, and am trying to use it with a Samsung Chromebook Series 5. No luck so far … the link light comes on and the activity light blinks every now and then, but I never manage to connecting to the wired network.

Anyone else try this configuration?


#2

Hi Thomas,

Thanks for posting your question here! Unfortunately our Plugable USB 2.0 Gigabit Ethernet LAN Network Adapter does not currently work with Chrome OS because it requires a module re-compile even on the latest Linux kernels. Sorry about that!

Our Plugable USB 2.0 10/100 Ethernet Adapter is supported and works well with Chrome OS since the AX88772 chipset has had in kernel drivers for quite a while.

Product Quality and Customer Satisfaction is a top priority for us. We don’t ever want customers stuck with products that isn’t right for them. So if you do not have any other systems to use the Plugable USB 2.0 Gigabit Ethernet LAN Network Adapter and have bought it just to use it with the Samsung Chromebook, we recommend you return the product for a full refund.

We offer no-hassle 30-day returns via http://www.amazon.com/gp/css/returns/…

Let us know if you have any trouble with the Amazon process.

If you need any information or help regarding any of our products, feel free to post back here or shoot us an email at support@plugable.com. We are here to help!

Regards,
Roze


#3

Wow. Thanks for the quick reply!

So where can I buy a USB 2.0 10/100 Adapter? Amazon says they are unavailable.


#4

Hi Thomas,

Increase in sales of the Plugable USB 2.0 10/100 Ethernet Adapter caused it to go out of stock. Sorry about that!

A consignment with thousands of units are in transit and should reach Amazon by tomorrow. It would be available for sale within the next two days.

If you want us to notify you when if comes back in stock, just shoot us an email at support@plugable.com and let us know. We will be glad to notify you.

Regards,
Roze


#5

will you have support for the Plugable USB 2.0 Gigabit Ethernet LAN Network Adapter in the future is there an ETA


#6

Hi Eric,

Support for the Plugable USB 2.0 Gigabit Ethernet LAN Network Adapter made it into Chromium development builds on Nov-22-2011 (See http://code.google.com/p/chromium-os/… for the gory details).

But it would be some time before Google releases it and for Samsung to pick it up.

We can’t know an ETA, but once there is an OS update available with these changes, we’ll make it known on http://plugable.com/ (you can subscribe for updates).

Hope the above information helps! If you need any information or help regarding any of our products, feel free to post back here or shoot us an email at support@plugable.com. We are here to help!

Regards,
Roze


#7