Running Windows 7 home premium and my BCM920702 does not connect with my MR002 headphones

Bought this via Amazon and after installation I can transfer files between computer and two mobile phones.

My headphones appear in playback devices but I’m unable to connect

I have the same problem using USB-BT4LE. Pairing works, but the headset appears grayed out in the sound properties. right click>connect results in nothing.

Hello Drew,

bowmanera’s issue was solved with a complete driver reinstallation.

Please contact us at http://plugable.com/support/email for detailed instructions.

Please don’t hesitate to let us know of other questions.

Thanks again for contacting Plugable support and best wishes!

Joshua Henry
Plugable Technologies