Running Windows 7 home premium and my BCM920702 does not connect with my MR002 headphones

Bought this via Amazon and after installation I can transfer files between computer and two mobile phones.

My headphones appear in playback devices but I’m unable to connect

I have the same problem using USB-BT4LE. Pairing works, but the headset appears grayed out in the sound properties. right click>connect results in nothing.

Hello Drew,

bowmanera’s issue was solved with a complete driver reinstallation.

Please contact us at for detailed instructions.

Please don’t hesitate to let us know of other questions.

Thanks again for contacting Plugable support and best wishes!

Joshua Henry
Plugable Technologies