I own a UD-ULTC4K dock that has been wonderful up until I moved and misplaced my power supply. Where can I purchase a new replacement power supply for this unit?
After market or oem either is fine for me.
Thanks,
Don
Hello Don, thank you for posting and I will be happy to help.
We do not sell replacement power supplies for our UD-ULTC4K dock (although we hope to in the near future). We also do not have a 3rd party power supply approved to use with our dock so we cannot recommend one to purchase. I would be happy to send you a replacement power adapter from our offices to ensure you receive a known compatible power adapter.
To help facilitate this process please contact our support team at support@plugable.com with ‘Ticket 294331’ in the subject line. Also, please include the Amazon Order ID number for your purchase and preferred shipping address to send the replacement power adapter within the body of the email to our support team. We’ll match everything up and proceed with the replacement process. Once the package is ready to ship we will send you tracking details.
Thank you,
David W.
Plugable Technologies
www.plugable.com/support
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