Refurb Amazon Purchase is DOA

Thunderbolt TBT3-UDZ
1

Hi there, I currently have a ticket opened internally : #384917

Could this ticket priority be upgraded to a higher tier ?

Thanks!

2

I want to assure you that we are doing our best to try and determine what may be going on with your docking station and we Just need a little more information on your ticket to proceed.

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3

Thank you for sending me a replacement unit, it works perfectly with the M1 Pro Macbook Pro 16"

I was wondering does your HDMI Switch work with this dock ?
https://plugable.com/products/hdmi-sc3

The Setup Would be to connect both the Dock’s HDMI output & another PC’s HDMI to the Switch.

Thank you

4

Thanks for the update. Currently we do not have a switch that will function with a USB-C or Thunderbolt based docking station.

Richard A
Plugable Technologies
https://plugable.com/support

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