I have a set of R-Phonak hearing aids that also can act as a headset & headset with microphone. I running windows 10 on an HP with an AMD quad core processor and 16 megs of ram. No USB 3 ports; all USB 2’s.
My problem is that audio keeps breaking up and is scratchy. It may sound great for a little while (minutes not hours or days) and then it starts back up again. I have tried everything including disabling the secondary driver for the headset with the microphone. I have tried the USB cable fix and that did not work.
A little help please. I ordered through Amazon, Order 112-8201932-3117030