I’m experiencing problem with connecting my Plugable USB-C4K device to ACER Predator 27’ monitor XB272 and to ACER Predator Helios 300 gaming laptop. Laptop doesn’t see monitor, but all peripheral devices are working.
I made following observations:
- This monitor works directly with this laptop via HDMI cable.
- Another HP 23’ monitor working with this laptop via Plugable device by DPORT cable.
I tried all options recommended on your support site related to cleaning DisplayLink and Installing back 8.4 MO DL software but it doesn’t work.
Could you please advise and support with this issue?
Thanks in advance,