The power switch does not seem to do anything. Once plugged in and connected the unit operates in both off and on?
USBC-STA-V Plugable USB 3.1 Gen2 SATA Vertical Hard Drive Dock
The power switch does not seem to do anything. Once plugged in and connected the unit operates in both off and on?
USBC-STA-V Plugable USB 3.1 Gen2 SATA Vertical Hard Drive Dock
Hi Craig,
That is definitely not a normal behavior - you may have received a defective unit. Sorry about that!
Please email support@plugable.com with your Order ID and we can send a replacement. We’ll be sure to test the on/off switch before we send it to you.
For any other readers, the power should have to be toggled on before the dock can read a disk. The dock’s LED will light up once it 1) has power, 2) has a good USB connection, and 3) has a compatible SATA drive inserted.
Thank you,
Jordan
Plugable Technologies