Hello,
I have an older ud-ultcdl docking station, the one with two HDMI and one DVI display ports (bought in 2019). It stopped working and I think it’s due to the power supply that conked out. A tester shows 0 volt at the output plug.
Is it possible to get a replacement power supply from Plugable, or are there compatible models available somewhere else? The power port at the back of the station says it needs 20V, 3A.
Cheers,
Marcello
Hi Marcello,
Thank you for contacting Plugable! I’m sorry the power supply for your UD-ULTCDL isn’t working any more, and I’ll be happy to assist with your question.
Plugable sells replacement power supplies for the UD-ULTCDL on our eBay storefront - here’s a direct link: https://www.ebay.com/itm/255856554274
This power supply comes with a North American plug, and is compatible with both versions of the UD-ULTCDL.
Please let us know if there’s anything else we can help with.
My apologies for the trouble, and thank you for giving us the chance to help.
Sam
Plugable Technologies
Thank you very much Sam. Have a good day!
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