Power button issue

Just received product, attempting to install, but the power button is stuck down. It made a clicking noise when I pushed it like something is sticking. cannot seem to get it to return to the top.

Charles Perry.

Hi Charles,

Thanks for posting your question here also! I did respond to the email that you sent at support@plugable.com regarding this issue. We are waiting for your reply to resolve this issue quickly.

Regards,
Roze