I bought a Super Speed 7-port USB 3.0 hub (model number USB3-HUB7-81x) back in December through Amazon. I finally got around to plugging it in it seems that the power supply is no good. The light on the power supply brick doesn’t come on and nothing I ever plugged into it was recognized by the system. I live in the Seattle area so I’d be more than happy to bring it to you so you can see for yourself.
Hi Paul - No problem, we’ll be able to help. Just email your Amazon order # to support@plugable.com, and we’ll exchange power adapters with you right away.
Thanks for your patience while we get that exchanged!