Power Adapter

Hi. I was given a UD-ULTC4k docking station without a power adapter. May I know where I can buy one? Thank you.

Hi,

Thanks for reaching out to Plugable support! I’d be happy to help with that.

Here is a link to our eBay website, where you can purchase replacement power supplies for both versions of the UD-ULTC4K (MK1 original and MK2 updated version) docking stations:

  • North America plug

  • Australia plug

  • EU plug

  • UK plug

Thank you for giving us a chance to help.

Richard A
Plugable Technologies
https://plugable.com/support

Hello. There wasn’t any link but I checked your ebay website anyway and saw that it was out of stock. Is there any other power adapter that can be an alternative? Otherwise I don’t think I can even use this docking station.

Hi,

Thanks for the update.

In order to make sure that you are getting the right power supply for your region, it would be helpful if you could let us know what region of the world do you live in?

  • North America
  • Australia
  • EU
  • UK

Thank you.

Richard A
Plugable Technologies
https://plugable.com/support

Hi. I live in North America.

Hi,

There is one last thing we want to check on and that is to verify what version of this docking station you have.

Here is a link to some information that can be used to help determine if this is the MK1 or MK2 version of this docking station.
https://kb.plugable.com/question/1414270

This will best help us figure out a compatible power supply with the docking station.

Richard A
Plugable Technologies
https://plugable.com/support

Hi, it’s the original UD-ULTC4K docking station.

So for the delay, but I did just have a few of these put up on our eBay store. Here is the link:
https://www.ebay.com/itm/265943181691

Richard A
Plugable Technologies
https://plugable.com/support

The link you sent is for MK2 but the one I have is the original one? Does it work for original?

Sorry. Yes, the MK1 and MK2 version of this docking station use the same power supply.

Richard A
Plugable Technologies
https://plugable.com/support

Really? Why did I have to check the version earlier then…? Sorry I just want to clarify and make sure I get the correct one to not damage anything.

Apologies for the mix up. I did think there was a difference in the power supplies, but I did confirm with our shipping team that they both use the same.

Richard A
Plugable Technologies
https://plugable.com/support

This topic was automatically closed 20 days after the last reply. New replies are no longer allowed.