I have dual Dell monitors. I am running Windows 10 and have the most up to date version for the plugable uga-2khdmi. When I plug the device into my laptop my screen flickers intensely and my monitor stays disconnected.
Prior to today’s problem I had no issues with the device. I had unplugged the device to move my computer and upon reconnecting the device, this issue has occured.
Hello, thanks for posting! I am sorry to hear of this behavior and I’ll be happy to help.
Based off of your description we will want to reinstall the DisplayLink software and run the DisplayLink cleaner tool to make sure that the software is in a good state. To do so, please follow these steps:
Disconnect the adapter from your system. Please keep it disconnected until the last step.
Uninstall any and all software with ‘DisplayLink’ in the title that is present from within the Control Panel → Programs and Features. Don’t worry if these entries are not present or if the process does not work, just move onto the next step
Thanks for the reply. Right after I posted I updated my Displaylink and fixed the issue. It seems some update driver applications (driver navigator) actually install a few patches prior to the recent updates which screwed up the device.