Plugged in external hard drive to plugable and removal

Hi, there best support in tech.

So I have an external hard drive plugged into my 3900.
Do I need to do the ‘safely remove hardware’ thing in my taskbar area before pulling the USB out?

When I have a hard drive plugged in directly to my laptop, I use the ‘safely remove hardware’ deal each time I unplug my hard drive — first of all is that necessary? I heard somewhere that’s what you should do.

Anyway, let me know if that’s a necessity with my hard drive plugged into the dock?


Thank you for posting, and thank you for the kind words about our support they are much appreciated.

The best practice when disconnecting any USB mass storage device (such as an external USB hard disk or USB flash storage device) from a Windows system is to use the ‘Safely remove hardware’ function as you describe. This applies to all scenarios, whether directly connected to the host system or via a USB hub (as is the case when such a device is connected to the UD-3900).

For those unfamiliar with the process, Western Digital (a maker of USB hard disks) has guides for doing so here →

Using the ‘Safely remove hardware’ allows for the device to be cleanly unmounted from within the operating system, and ensures that any pending write operations have been completed. Doing so helps prevent the device from becoming corrupted due to these processes being interrupted.

Thank you,

Plugable Technologies

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