Pluggable USB 3.0 wont recognize HP Z23n monitor

I have a YOGA 11s, running 64 bit windows 8.1. I connected the Pluggable USB 3.0 docking station to my laptop, added a keyboard and mouse which function fine. I attached a hp z23n to my docking station to my plugable via a HDMI cord and the monitor worked fine too. I set the option in control panel "when i close the lid’ to “do nothing”. I closed the lid. The laptop powered down (dont know why) and the monitor went dark. I opened the lid, powered the laptop on and now can not get the monitor to work. ive restarted the laptop, powered off and on the docking station etc etc and nothing. Please help.

Thanks for contacting us!

This is odd behavior, and I’d like to dig in and investigate. Could you contact me at support@plugable.com for further instructions?

I haven’t heard back from you, so hopefully you were able to resolve the issue. If that’s not the case, please feel free to contact me at support@plugable.com for assistance!