Hi Bernie,
Thanks for a quick response.
To clarify, I do have a ATI Mobility Radeon HD 5830 display adapter. Here are the answers to your questions:
* When you click on ghost image, does it disappear all at once, or do you have to drag the mouse or a window over the area to “erase” it?
I have to drag a mouse over the image and it disappears all at once.
* Do you know what DisplayLink driver version you were on previously? And is it the latest (version 5.6) now? (easiest way to see version is in “Programs and Features” control panel, look at Version column for “DisplayLink Core Software”)
I am not sure what version I was running before, since it installed automatically when I connected the adapters (I am assuming it was the latest version before the last update). A few weeks ago I was prompted automatically to update the Plugable drivers. The current version is 5.5.29055.0. When I right click on the Plugable icon on the bottom right of my screen and select “check for updates”, I am informed that I am running the latest drivers and that no updates are available.
* If you try to take a screenshot of the ghosting (with the Windows 7 snipping tool), can you capture it and post it here? If the snipping tool doesn’t capture the ghosting, can you take a picture with a camera and post?
Attached…
* Can you run msinfo32 then go to components->display and copy that info here
Name ATI Mobility Radeon HD 5830 Series
PNP Device ID PCI\VEN_1002&DEV_68A1&SUBSYS_1522103C&REV_00\4&1332C8BB&0&0018
Adapter Type ATI display adapter (0x68A1), ATI Technologies Inc. compatible
Adapter Description ATI Mobility Radeon HD 5830 Series
Adapter RAM 1.00 GB (1,073,741,824 bytes)
Installed Drivers atiu9p64.dll,aticfx64.dll,aticfx64.dll,atiu9pag,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver Version 8.712.0.0
INF File oem48.inf (ati2mtag_Manhattan section)
Color Planes Not Available
Color Table Entries 4294967296
Resolution 1920 x 1080 x 60 hertz
Bits/Pixel 32
Memory Address 0xC0000000-0xCFFFFFFF
Memory Address 0xD4100000-0xD41FFFFF
I/O Port 0x00004000-0x00004FFF
IRQ Channel IRQ 4294967285
I/O Port 0x000003B0-0x000003BB
I/O Port 0x000003C0-0x000003DF
Memory Address 0xA0000-0xBFFFF
Driver c:\windows\system32\drivers\atikmpag.sys (8.14.1.6099, 184.50 KB (188,928 bytes), 5/18/2010 2:37 PM)
Again, thank you for your attention to this issue…
Dan!](https://sslproxy.getsatisfaction.com/sslproxy/SWhAdDNLMG5zdGFuVGlWenmLbJDGd3CABhjZermgcystANA4T6nd0pzV0fSzBRRGOd17A4b8ZLwi6-HESbXI0idh2H-phkuLdnDjX_ZFW36x7LzUVnPHvfrS9EaonNtaEcRO_rfKcMzSF2o7Wzi7oQ==.JPG)](http://s3.amazonaws.com/satisfaction-production/s3_images/436081/IMG_0564.JPG)