Pluggable not working even after power cycle

USB Docking Stations UD-CA1A
1

I power cycled my device and now the ethernet, HDMI and USBc Power for Mac isn’t working Need help.
Pluggable USB-C Docking Station Ud-ca1a

2

Hi Atiba,

Thanks for posting!

Can you let me know whether or not you’re seeing blue or green lights at the front of the UD-CA1A dock?

Next, I’d like to request some logs from your computer. Could you please keep the Plugable UD-CA1A dock connected (with everything still connected), then navigate to our PlugDebug tool and follow the instructions there?

Please send this file to us directly at support@plugable.com and include “Ticket #320709” in the subject line.

Thanks for giving us a chance to help!

Mitchell

3

Fortunately, this was a simple issue of an accidental power adapter swap of the Plugable dock.

I’ll be closing this thread, but for any other questions, please feel free to open a new topic or contact us at support@plugable.com. We’re glad to help.

Best wishes,

Mitchell