Plugable USB to VGA Video Graphics Adapter for Multiple Displays up to 1920x1080 suddenly stops functioning

Hi there,

I have been using your USB to VGA adapter for less than 5 months. Suddenly this morning, it’s not working- the green light no longer lights up and I have lost connection to my second monitor. Can you please offer any advice/solutions? I am in great need of two monitors.
Thanks so much,
-Erin

Please see my direct response.