Plugable USB to 10/100 Ethernet LAN always dropping connection


#1

I have this device in a USB port because my ethernet jack on the PC (windows 7 32bit) is broken. Sometimes it works great but then the connection starts dropping, off on off on, this can go on for an hour at a time. Very annoying. Its almost new. I have tested everything else, its not the modem or internet connection, its not the PC, its not the cord, its definately this device. Driver is fine. What to do? Send it back? Buy another brand?


#2

Hi atleecassidy,

Thanks for posting here! I am sorry to know about the trouble you are having with the Plugable USB 2.0 Fast Ethernet Adapter USB2-E100. I apologize for the frustration caused!

Just shoot us an email at support@plugable.com with your Amazon Order ID and the serial no (given at the back) of the device along with a link to this thread and we will take care of the issue.

Regards,
Roze


#3