Plugable USB 3.0 Switch disconnects every few minutes

Windows 10 / Mac OS X El Capitan, when using within Windows 10, the device disconnects and reconnects once every few minutes, making it unusable. After the disconnect happens, the system displays an “unrecognized usb device” warning.

Hello Joey,

I will reply directly.

Kind regards,
Patric
Plugable Technologies

Hey Patric, I resolved this problem. Turns out it was a faulty USB hub. I didn’t think it was initially because I had tried 2 – turns out they were both bad.

Hi Joey,

No worries. I am happy to hear you narrowed down the culprit(s). You can contact us anytime if you have further questions.

Kind regards,
Patric
Plugable Technologies