Windows 10 / Mac OS X El Capitan, when using within Windows 10, the device disconnects and reconnects once every few minutes, making it unusable. After the disconnect happens, the system displays an “unrecognized usb device” warning.
I will reply directly.
Hey Patric, I resolved this problem. Turns out it was a faulty USB hub. I didn’t think it was initially because I had tried 2 – turns out they were both bad.
No worries. I am happy to hear you narrowed down the culprit(s). You can contact us anytime if you have further questions.