plugable usb 3.0 docking station - does not recognize printer


#1

pluggable 3.0 docking station - download and update intel usb 3.0 host controller drivers - Toshiba Satellite c55-15245 - cannot get the computer to recognize the hp deskjet 2050 - cannot find anything on internet - help


#2

Hello,

Thank you for contacting Plugable support! I’d be more than happy to assist you with this issue.

Are you connecting the printer to the front of the dock’s USB 3.0 ports or the rear USB 2.0 ports?

I’m assuming the printer works when directly attached to the laptop?

Please don’t hesitate to let us know of other questions.

Thanks again for contacting Plugable support and best wishes!

Joshua Henry
Plugable Technologies


#3

Joshua,
Thanks you so much for contacting me.
The printer is connected to a usb 2.0 port on the pluggable docking station; and yes it does work when connected directly to the computer.
Fortunately for me I turned the computer off overnight. The printer was recognized when I turned the pc on today. Turning the pc on/off yesterday didn’t help. I have no idea why it works now but it does.
Best regards,
Paul


#4