Plugable USB 3.0 dock -- exFAT formatting support for Win7 64-bit?


#1

This Plugable USB 3.0 dock (ASmedia chipset) does not appear to support formatting SSDs in exFAT format under Win7 64-bit (which another brand of dock with an unknown chipset which was used previously can do successfully).

Example: with Windows 7 Ultimate 64-bit, dock connected directly to Silverstone SST-EC04-P PCIe expansion card (no hub in between); when attempting to reformat Samsung SSD SDSSDX-480G-G25 the exFAT option does not appear at all in the drop-down list of formatting choices (only NTFS).

These SSDs are used in digital video recorders, and are completely reformatted before each use.


#2

We worked with Nigel via our email ticketing system to discuss this issue, and are posting the results below in case they will be useful to others:

We were able to choose exFAT on our test systems, and were unable to determine why this issue was occurring on on the customer’s system.

I did however find a workaround for drives that aren’t presenting the option to format with exFAT - we can force it via command line. From an elevated command prompt:
format x: /FS:exFAT /q

-Please make sure to use your specific drive letter rather than “x”!
-The “/q” switch is only needed if you want to do a quick format of the drive. If you’d like to do a full format, omit the /q switch.
-If your drive has a label, you’ll be prompted to enter it for confirmation before the format will proceed.

Thanks!
Gary


#3