Plugable USB 2 display adapter stopped working.


#1

I have re-installed all drivers, swapped monitors, tried different USB ports, checked for power, etc. The light is on, but the screen is black


#2

Hi Rand,

Thanks for posting, and thanks for double-checking those things – it sounds likely to be a hardware problem.  If you could email us your amazon order number and debug file (here’s how: http://plugable.com/support/plugdebug ), we’ll be able to confirm and get a replacement unit out to you right away.  You can send to support@plugable.com.

Thanks for your patience!
Bernie


#3